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How to pay

Online orders can be paid by credit or debit card via Paypal. We cannot accept payment by cheque for orders made online.
Orders submitted by post can only be paid for with a cheque made out to Diapalante.

Gift Aid

Special Gifts, the items with gift cards, are donations to Diapalante and can be gift aided. Gift aid increases you donation by 25% at no extra cost to you. Because the purchase of the Special Gifts is a donation these items are not refundable.

Out of Stock items

There is a stock control system for online ordering that will hopefully prevent us accepting orders for out of stock items.

Postage and packaging

There are no additional postage and packing charges within the UK but please allow time for despatch and delivery, ideally 10 working days. We will endeavour to despatch orders received by 16th December in time for Christmas. We use various carriers and cannot guarantee their performance.


Special Gifts and donations. The full purchase value of Special Gifts and all donations added to your order will be retained by Diapalante.
Other Items. Unopened items from the Christmas, Made in Senegal and Made in the UK pages can be returned within 14 days at your expense. You will receive a full refund less a charge for our original delivery costs. Please return goods to, Diapalante, Kirby Manor, 73 High Street, Ashwell, Herts SG7 5NP.
Please include your name, address, postcode, phone number and the original order date.

Thank YOU for your support.

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